Job Description
We are seeking an experienced professional for a temporary Manager position to support student affairs for our online programs and manage various operational tasks. This role is ideal for a skilled professional with significant experience in higher education, particularly in student support and online program management.
Key Responsibilities
Student Affairs and Support Management (Primary Focus)
- Manage student support services for online programs, including coordinating academic advising and resource allocation
- Implement strategies to enhance online student engagement, satisfaction, and retention
- Review and interpret student feedback and performance data to recommend improvements in online programs and services
- Ensure the implementation of best practices for supporting non-traditional and online learners
Operational Management
- Manage contract review processes related to online education initiatives
- Oversee the preparation of project reports for various online education initiatives
- Provide insights and recommendations based on experience in the field
- Assist in the development and implementation of new online programs and initiatives
General Management
- Coordinate various ad-hoc tasks and projects as needed
- Provide guidance to team members
- Contribute to discussions related to online education strategy
Qualifications
- Significant experience in higher education (6+ years), with a focus on student support and online program operations
- Strong knowledge of best practices in online education and supporting non-traditional students
- Proven ability in project management and team coordination
- Experience in higher education operations, including contract management and project reporting
- Excellent communication and interpersonal skills
- Ability to work flexibly in a temporary capacity
Department
College of Professional Education
General Submission Guidelines:
Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
If you have any questions regarding your application, please contact Jobs@Stevens.edu.
