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Job ID: 189822

Assistant Director of Operations Graduate Admissions and Recruiting
Worcester Polytechnic Institute

Date Posted Jul. 11, 2022
Title Assistant Director of Operations Graduate Admissions and Recruiting
University Worcester Polytechnic Institute
Worcester, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Admissions/Financial Aid
    Graduate Education

Assistant Director of Operations - Graduate Admissions and Recruiting


Graduate Recruitment & Admissions

Worcester Polytechnic Institute - WPI

The Graduate Enrollment department is a high functioning branch in Graduate Studies whose responsibility is to manage all graduate admissions activities including application review, application communications, application decisions, successful handoff of admitted students to Student Success, as well as PhD marketing, recruitment, and communications. Graduate Enrollment works closely with other Graduate Studies departments including marketing, recruiting, and student success.

We are currently seeking an Assistant Director to join the team to help with all admissions related responsibilities including, but not limited to, application review, candidate selection, review and updating of admissions requirement by department, and CRM administrator. Please note that this position has no recruitment responsibility and there is no travel involved in the job.

This position has flexibility to be hybrid with 1-2 days on campus required, possibly more around orientation, etc.

WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.


Primary Duty and Responsibilities

Graduate Enrollment is undergoing the final stages of a re-organization and is rearranging job responsibilities as well as processes and procedures. The Assistant Director will play a key role in helping to design a new highly functioning Graduate Enrollment department alongside the two Associate Directors and the Executive Director of Graduate Studies.

The Assistant Directors job responsibilities will include, but not be limited to, the following:

  • Application review, evaluation, and decision making for programs across the university including science, engineering, and business.
  • Slate CRM super user. Will be responsible for the following in Slate:
    • Processing decision and funding letters
    • Processing deferral requests
    • Moving applications and changing programs
    • Attending to basic data requests and reports
    • Setting up and updating application forms
    • Creating communications and mailings
  • Assist with the Fulbright scholar program, including processing forms for incoming students, renewing tuition for returning students, and accurately tracking the program composition in coordination with the Associate Director
  • Assist with the annual PhD visit, orientation, BS/MS information session and other events in coordination with the Associate Director
  • Support the Graduate Studies email inbox
  • Provide weekly coverage for office hours
  • Assist with other admissions related activities as required including marketing and enrolled student handoff to the Student Success team.

Preferred Qualifications:

  • Bachelors degree required, or equivalent experience
  • CRM experience, preferably with Slate
  • 1-2 years of professional work experience preferably in a higher education admission setting
  • Highly detail oriented
  • Flexible and independent work ethic

Excellent writing skills

WPI requires employees to be fully-vaccinated (including a booster shot) for COVID-19. For additional information on WPI's response to COVID-19, refer to

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit:

About WPI
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.

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