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Business Intelligence Consultant

The Ohio State University Libraries, one of the nation’s leading academic research libraries, seeks a data-driven, continuous improvement-focused professional experienced in designing, conducting, and analyzing research to measure organizational impact and effectiveness. The Business Intelligence Consultant supports the University Libraries’ team to evaluate business effectiveness and prioritize effort and resources across all programmatic areas of the organization.

The Business Intelligence Consultant reports to the Assistant Dean for Administration and Chief Administrative Officer within The Ohio State University Libraries. The role contributes to the advancement of the University Libraries’ strategic directions and values and supports continuous organizational improvement by: designing, conducting, and reporting on research measuring the institutional impact of Libraries’ service offerings; collecting and reporting organizational statistics; gauging alignment between Libraries’ evaluation efforts and institutional strategy; consulting with program and initiative level assessment design and execution; providing evidence and guidance on best practices; and managing priority projects. The Consultant develops and implements a programmatic framework for the collection, analysis, and dissemination of data related to priority initiatives and outcomes, to ensure alignment with strategic intent and organizational values and to increase analytical capacity across the unit. The Consultant collaborates with university partners, such as the Office of Student Academic Excellence, the Office of Research, and the Office of Institutional Research and Planning on broader academic and research success projects and initiatives. The work is informed by and contributes to University Libraries’ commitments to equity, diversity, inclusion and social justice.

Responsibilities

• Design, implement, manage, and communicate on projects measuring University Libraries’ impact on institutional academic and research missions, initiatives, priorities and values. Perform quantitative data analysis in SAS, R, or similar programs.
• Create, adapt, and implement frameworks and tools that support the alignment of services, outcomes, and metrics within strategic planning and other priority-setting processes. Provide training and workshops related to frameworks, tools, and processes to expand organizational capacity and support a culture of data-informed decision-making.
• Work collaboratively with internal stakeholders to design and implement local projects to measure program or service impact to academic and research success, utilizing quantitative and qualitative methods.
• Develop reports, presentations, and other communications focused on priority projects. Contribute to grant and IRB proposals as appropriate.
• Manage the collection and analysis of organizational statistics and reporting to internal and external stakeholders.
• Create and maintain positive and collaborative relationships with other Ohio State analytics, assessment, and institutional research personnel. Seek opportunities to improve academic and research success outcomes across the university in alignment with University Libraries and Ohio State strategic priorities through impactful collaborations.
• Represent University Libraries at Ohio State, regional, or national meetings and conferences related to analytics and assessment for research libraries or higher education (as appropriate).

Consistently demonstrates commitment to our values and promotes an organizational culture of Discovery, Connection, Equity, Integrity, and Stewardship (https://library.osu.edu/strategic-directions) as well as dedication to advance the work of the Libraries Administration unit. All other duties as assigned.

Required Qualifications: 

• Master’s degree or advanced graduate-level training in a relevant social science discipline, such as business analytics, data analytics, statistics, information science or an equivalent combination of education and experience.
• Graduate-level coursework or equivalent work experience in quantitative research methods. 
• Minimum 6 years of experience leading complex statistical or analytical projects focused on outcomes/impact assessment, service improvement, and/or business intelligence. Experience must clearly demonstrate not only the ability to conduct the research, but also translate the data analysis into actionable information for use in decision-making.
• Working knowledge of and experience with statistical software packages such as SAS, SPSS, Stata, or R.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Access. Knowledge of SQL and database reporting tools.
• Openness to learning about how data collection and analysis can be used to investigate and address systemic inequities and advance social justice.
• Outstanding oral and written communication skills.
• Strong judgment, reliability, ability to work effectively independently and as part of a team.

Desired Qualifications:

• Proficiency with writing code/syntax in SAS, SPSS, Stata, R, or a similar program.
• Graduate-level coursework or equivalent work experience in qualitative research methods. 
• Experience drafting and revising research reports and presentations, either independently or as part of a team.

Posting Range

The posting range for this position is $92,000 - $99,000.

Application

University Libraries is committed to building a diverse, equitable and inclusive environment for people of all backgrounds. We are taking steps to meet that commitment and especially encourage members of under-represented communities to apply. We know there are great candidates who have experiences less traditional to our field of work—if that's you, please apply and tell us about yourself.

Please submit cover letter and resume with online application at https://osu.wd1.myworkdayjobs.com/OSUCareers/job/Columbus-Campus/Business-Intelligence-Consultant_R70763 by February 26, 2023.

The Ohio State University is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status. The Ohio State University is a member of the Association of College and Research Libraries (ACRL) Diversity Alliance.