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Job ID: 175224

Administrative Officer, Compassionate Care Team (7377U) 23066
University of California, Berkeley

Date Posted Dec. 19, 2021
Title Administrative Officer, Compassionate Care Team (7377U) 23066
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Senior Executive Officer
  • Business & Administration
    Health Services

Administrative Officer, Compassionate Care Team (7377U) 23066

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

University Health Services (UHS) serves the campus by providing comprehensive campus-based health center providing fully accredited primary medical care, counseling and psychological services and innovative health promotion programs for students, faculty and staff. UHS provides on-campus medical and mental health care and coordinates off-campus care through a network of community specialists and hospitals. Departments serving students include general medical, specialty and urgent care clinics, counseling and psychological services, laboratory, pharmacy, physical therapy, radiology and health promotion. In addition, the UHS administers a major medical insurance plan, the Student Health Insurance Plan.

Application Review Date

The First Review Date for this job is: 9/10/2021


Leads administrative and operations functions.
Sets administrative and operations strategy for Stepped Care 2.0 strategic initiatives, including the CCRT and the development of operations and administrative structure; provides administrative support for finance, facilities, payroll, space planning, human resources, communications, informational technology and safety issues related to SC2.0 strategic initiatives and CCRT. Develops business process structure and identifies areas for improved efficiencies using research with comparable higher education administrative structures and similar strategic programs to benchmark, identify best practices, and recommend administrative systems and structure. P Develops and implements consolidated resource guides outlining administrative and business processes. Leads in the development and revision of standard operating procedures and guidelines for strategic initiatives including the CCRT. Recommends innovative service improvements and implements changes as directed. Serves as project manager for programs and initiatives.

Provides complex level support for strategic initiatives and the CCRT program, budget management, and revenue generation.
Develops and leads the internal tracking of expenses; drafts budget reports; ensures compliance with University procurement policies; assists the CCRT Managerwith short- and long-term budgetary planning; and develops and maintains systems for ongoing financial operations. Budget consists of a combination of state/university funds, federal contracts, and grants that support programming and administrative functions.
Along with the CAPS Director, helps lead the development, review and implementation of the annual operating budget for strategic initiatives including the CCRT, provides reports on costs, forecasts major expenditures, identifies potential budget overruns/shortfalls, and develops strategies for conserving fiscal resources. Ensures that budget priorities and strategic planning comport with the overall goals of the program and community needs.
Develops and prepares budgets and financial reports for funding with multiple sources. Performs recharge administration. Advises on funding proposals as needed. Supports new development efforts by assisting in the preparation of proposed budgets and articulating how the business and operations needs of proposed programs would be met. Assists in stewardship of existing donors and gifts by tracking expenses and ensuring they reflect intended use.

Contributes to, and may lead, staff recruitment and hiring activities and provides logistical support to search committees. Provides guidance and training to supervisors and managers in developing job descriptions, department onboarding and training, personnel policies, and hiring procedures.

Serves as UCPath initiator. Monitors position numbers for subdivision managers and works with managers to create, update, and assign numbers to facilitate hiring and accurate pay.

Serves as liaison and point of contact between the program and Berkeley Regional Services in communicating system and process roll-outs, making recommendations and implementing internal processes. Reviews vendor/consultant contracts, resolving issues such as researching complex financial discrepancies, escalated customer service problems and vendor concerns. Troubleshoots and resolves complex administrative matters.

Other duties as assigned. Participate in professional development workshops and training. May lead or serve on divisional committees or work teams.

Required Qualifications
  • Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, account and fund management, personnel management.
  • Thorough knowledge of financial analysis and reporting techniques, human resources policies and procedures for staff and student academic employees.
  • Working knowledge of campus processes, protocols, and procedures for budget, accounting, and fund management.
  • Knowledge of a variety of administrative operations activities such as events planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
  • Knowledge of common University-specific computer application programs.
  • Excellent verbal and written communication skills, including the ability to make effective written and oral presentations and successfully communicate with people at all levels of the organization.
  • Advanced interpersonal communication skills to include active listening, critical thinking, persuasiveness, advising and counseling skills.
  • Strong skills in short term planning, analysis and problem-solving and customer service.
  • Strong knowledge of principles and practices of organizations, planning, records management and general office administration in a fast-paced environment.
  • Excellent organizational, problem-solving, and analytical skills, and initiative in defining and executing tasks with careful attention to detail and accuracy.
  • Ability to use discretion and maintain confidentiality.
  • Demonstrated ability to work collaboratively with diverse teams and constituents (students, staff, administrators, volunteers).
  • Strong ability to use critical thinking and sound judgment in consideration of alternative solutions to problems and in responding to issues and concerns.
  • Excellent ability to work independently as well as on a team, set priorities and manage multiple projects simultaneously with competing deadlines in a fast-paced environment.
  • Proficient with office-related software, including word processing, email, Excel spreadsheets, databases, scheduling, and web-based systems.
  • Other: This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
  • Some evening or weekend work may be required.

  • Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

Working knowledge of common campus-specific programs such as BearBuy, BAIRS, ServiceNow, and BFS and other computer application programs.

Salary & Benefits

$69,200 - $101,500 annually. Salary commensurate with experience. For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

Your employment is dependent on obtaining and maintaining a background clearance and medical clearance according to University Health Service policies.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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