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Assistant Director of Student Success (4279)
Northern Illinois University
With approximately 16,000 students, Northern Illinois University (NIU) is one of the largest public universities in the state of Illinois. NIU strives to improve outcomes for all students by identifying and removing barriers that disproportionately hinder the academic achievement and student experience of historically and currently underserved populations. As the direct descendant of NIU’s origin as the Northern Illinois State Normal School opened to prepare teachers, the College of Education (COE) continues that legacy as the state’s second largest producer of teachers. Students prepare for, or advance in, professional careers across the P-20 educational spectrum as teachers and administrators and in fields such as counseling, higher education, student affairs, exercise science, athletic training and sport management. We cultivate an equity-focused, inclusive, engaging and supportive learning environment that inspires students, faculty and staff to strive for excellence. We commit to proactively meeting the changing educational and professional needs of students and their fields while advancing teaching, learning, research, practice and advocacy in our program areas. NIU’s geographical reach extends beyond its main DeKalb campus (65 miles west of downtown Chicago, 60 miles from the O’Hare International Airport, and 40 miles west of Naperville – a booming community with one of the best school systems in the nation) to satellite campuses in Naperville, Chicago and abroad as well as to students online.
The Assistant Director reports directly to the Director of the Office of Student Success Affairs (indirectly to the Associate Dean for Academic) and will work as a collaborative team member with various offices in the COE and across the University. The Assistant Director will analyze University recruitment and enrollment data, as well as retention data, for decision-making, planning, programming, and coordinating recruitment and retention activities and developing printed and digital materials. Networking with community colleges and high schools are also major functions of this position.
Essential Duties and Responsibilities
- Lead in the following areas: recruitment, retention, student engagement, and student success initiatives and capitalize on demands, trends, and changing State and accreditation regulations.
- Participate in the development of the COE strategic enrollment management plan that supports the University strategic enrollment management plan.
- Develop, implement, and assess the College of Education graduate and undergraduate recruitment, retention, student engagement, and student support outreach programs leading to success and graduation.
- Networking with community colleges and high schools
Minimum Required Qualifications (Civil Service)
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
1. Bachelor’s degree.
2. A total of one (1) year (12 months) in work experience in the area of student recruitment, engagement, and retention.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs)
1. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
2. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
3. Skill in analyzing information and evaluating results to choose the best solution and solve problems.
4. Skill in scheduling events, programs, and activities, as well as the work of others.
5. Skill in oral and written communication.
6. Ability to adjust actions in relation to others’ actions.
7. Ability to listen to and understand information and ideas presented through spoken words and sentences.
8. Ability to apply general rules to specific problems to produce answers that make sense.
9. Ability to develop specific goals, plans to prioritize, organize, and accomplish tasks.
10. Ability to work effectively with staff, the public, and outside constituency groups.
11. Ability to effectively plan, delegate, and supervise the work of others.
12. Ability to utilize various computer software packages, such as Accounting Software, query, etc.
13. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems.
14. Ability to analyze and develop guidelines, procedures, and systems.
Specialty Factors (Civil Service)
Preferred Qualifications (Civil Service)
- Master’s Degree, conferred by start date, from an accredited institution.
- Evidence of strong written and verbal communication skills, including public speaking.
- Experience in writing in an educational setting, such as admissions, marketing, advisement, or similar area.
- Strong skills in data management, data analysis, and action planning
- Strong interpersonal skills, organizational skills, and detail orientation.
- Evidence of collaboration, liaising, and innovation.
- Participate in ongoing professional development.
- Demonstrated ability to develop measurable goals and objectives, with actionable tactics, to formulate data-informed decisions.
- Demonstrated 5 combined years of professional work experience in recruitment and advising with a minimum of 2 years in higher education academic advising.
- Ability to manage and coordinate multiple projects, meet critical deadlines, and travel to high schools, community colleges, and professional conferences.
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