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The Assistant Manager/Senior Assistant Manager will be part of the Infocomm Technology Cluster under the Academic Programmes Administration Division. This role will be stationed at SIT@NYP. He/She will provide administrative support in the areas listed below.

Key Responsibilities:

• Plan and manage the operations of programmes, and in relation to existing degree programme(s)
• Plan, manage and monitor budgets, expenditure and assets
• Advise students on matters such as admission applications, matriculation, module registration, module exemption, exams, withdrawal, leave-of-absence, requests and issuance of certificates, collection of forms and claims and other administrative processes;
• Administer and coordinate timetabling / scheduling of classes, as well as assist in booking of facilities
• Assist in collation and submission of results, and preparation of reports
• Administer procurement processes
• Organise and manage exams and any other events such as briefings, talks, workshops and dialogue sessions
• Provide administrative and secretariat support for meetings including minutes-writing
• Assist in recruitment processes and publicity support, inclusive of content and materials collation
• Work closely with counterparts across programmes and divisions
• Support accreditation matters for related programmes
• Handle general feedback from students and public
• Research and analyze for various programme performance indicators to support the roll-out and operational effectiveness of programmes
• Review and improve work processes
• Other programme support assignments as required by the Programme Leader or Director, Academic Programmes Administration

Job Requirements:

• A degree from a good University, or extensive skills or experience in lieu of a degree.
• Proven track record with at least 3 years of experience, preferably in an educational environment, with exposure to systems and operational work
• Proficient in Microsoft Office (Excel, Powerpoint, Word).
• Good written and communication skills.
• Meticulous and analytical in information gathering and resource support 
• A highly motivated individual and a good team player.
• Adaptive, with good monitoring skills and able to perform independently in a fast-paced and dynamic environment.
• Familiarity with automation tools, Systems Thinking and Lean Transformation models would be an advantage.