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Director, Student Affairs
The Fletcher School is the United States’ first professional graduate school of international affairs. Since 1933, Fletcher’s multi-disciplinary education in international relations, law, and business, has prepared the world’s leaders to become innovative problem-solvers in government, the private sector, and non-governmental organizations.
The primary aim of The Fletcher School is the same as it was when conceived by its founders in 1933: to offer a broad program of professional education in international relations to a select group of graduate students committed to maintaining the stability and prosperity of a complex, challenging and increasingly global society. The School’s mission remains (a) To educate professionals from around the world and to prepare them for positions of leadership and influence in the national and international arenas; (b) To increase understanding of international problems and concerns through teaching, research and publications; and (c) To serve local, national and international communities in their search to develop relationships of mutual benefit, security and justice in an increasingly interdependent world.
What You'll Do
The Director, Student Affairs oversees student life and student engagement to foster collaboration, wellness, and belonging for school’s students. Manages student organizations and clubs and schoolwide and cohort-based events and activities throughout the calendar year, and directs new student orientation. Oversees the student support and outreach functions regarding student wellness and student conduct and is a liaison to student support resources at Tufts for student housing, academic and other accommodations, student health and wellness, and Office of Equal Opportunity (OEO) compliance.
- Responsible for the strategic alignment, long-term planning, and day-to-day management of the student affairs office including, but not limited to, student organizations, clubs, and conferences, student housing, student conduct, student wellness, and community standards.
- Creates and maintains partnerships with Tufts centralized support offices including counseling, accommodations, housing, OEO, and other student affairs offices in the provision of services to students at the school and to address short-term, intermediate, and long-term concerns of the school’s student body. Supports on-call responsibilities.
- Assists in ensuring that behavioral and professional standards for students are clearly defined and consistent with school and institutional policy and practice and oversees compliance of those standards among students, clubs, and conferences.
- Designs and implements training with faculty case manager and staff to understand current trends in student affairs, student conduct, and student behaviors, as well as training on student support protocols as they relate to classroom instruction, faculty advising, and faculty and staff interactions with students.
- Organizes and leads new student orientation for residential programs twice per year and collaborates with online degree programs on orientation and student onboarding activities. Assists with other major annual and cyclical student events.
- Manages the departmental budget, student conference budgets, and student clubs’ budget.
- Coordinates the referral of students, as needed, to appropriate resources for counseling or other supports provided by Tufts and external organizations.
- Manages assigned staff, establishing goals, coaching and assessing performance, and providing developmental opportunities.
What We're Looking For
- Knowledge and skills as typically acquired through completion of Master’s degree with 5 - 7 years of work
experience in in higher education student affairs or student life with progressive responsibility
- Familiarity with event management practices
- Excellent judgment and experience making thoughtful decisions in complex, sensitive scenarios and under time
- Current and thorough knowledge of laws, trends, and practices related to student support in the college and
- Excellent analytical, critical thinking, and problem-solving skills
- Experience successfully employing conflict management practices (e.g., de-escalation, assertive
communication, conflict coaching, giving feedback, etc.)
- Excellent interpersonal skills, the ability to build strong relationships with members of diverse constituencies,
and a successful track record of collaboration in achieving objectives
- A commitment to diversity, equity, and inclusion goals in enrollment management and higher education
- 7-10 years of experience in higher education student affairs
- Proven experience responding to and assisting students in distress
- Strong active and reflective listening, facilitated reflection, appropriate confrontation, recognition of mental
health concerns requiring referral, experience making referrals and providing case management to students in
- Experience formulating and implementing organizational policy
- Experience working effectively with diverse stakeholder groups
Minimum $91,100.00, Midpoint $113,900.00, Maximum $136,700.00
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
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