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Job ID: 191429

Program Assistant V: Gift Poster
University of San Francisco

Date Posted Aug. 1, 2022
Title Program Assistant V: Gift Poster
University University of San Francisco
San Francisco, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Other Administrative Categories
  • Development/Institutional Advancement
    Business & Administration

Program Assistant V: Gift Poster
University of San Francisco

USF Hilltop Campus

Job Title:
Program Assistant V: Gift Poster

Job Summary:
Reporting to the Assistant Director of Development Services, the Program Assistant V will post and process gifts and provide support to the department as a whole. The PA V will work independently and under minimal supervision to manage many pertinent department functions, conferring with the Assistant Director and other members of the team when necessary. The PA V will be expected to recommend, develop, and implement new methods and procedures to improve office function, efficiency, and cost savings for the benefit of the department.

Full Job Description:


  • Post donations to the Salesforce (Affinaquest) database, while maintaining a commitment to accuracy and attention to detail.
  • Ensure that all paperwork involved with gifts is documented, and process gifts and pledges according to donor intent.
  • Uphold department, division, and University policies, including PCI Compliance for credit card processing.
  • Work with a diverse group that includes donors and colleagues and teams on problem resolution for gifts and pledges.
  • Act as service liaison for the department with outside second party financial processing outlets. Develop relationships with affiliates of second party institutions, i.e. bank personnel, to expedite any processing issues or errors that may arise if steps are taken that are outside of existing contract language for processing procedures.
  • Quickly become accustomed to gift processing practices and assume responsibility to research and provide copies of gift documentation as it is requested by the office of Accounting and Business Services for general questions and during any scheduled audit operations.
  • Coordinate receipting process and generate pledge reminders and gift reports.
  • Provide general support to the department and respond to inquiries from across the division and campus.
  • Assume full responsibility for producing accurate, timely, and solutions-based work at all times, especially during the department's high-volume peak periods.
  • Field general donor questions to main phone lines and monitor team e-mail inbox and respond accordingly.
  • Assist with donor record updates and data entry, and respond to database requests.
  • Utilize independent prioritization and organization skills.

Minimum Requirements:

  • Post-high school education preferred
  • Training or experience equivalent to five years of increasingly responsible work experience in a senior support role or related education.
  • Demonstrated attention to detail including exceptional proofreading and deadline management skills
  • Two years in Accounting field or one year experience with data entry database utilization.
  • Advanced experience working with computer database systems, word processing and spreadsheet software.
  • Knowledge and experience with Mail Merge is a plus.
  • Must be customer-service and team oriented.
  • Ability to communicate effectively relations with donors, students, colleagues, faculty members, and public entities.
  • A strong team orientation with a strong habit of collaborating, but also capable of working independently on projects with minimal supervision
  • Understanding of and respect for confidential information. Exemplary commitment to adherence to university privacy and data security processes
  • Commitment to the Mission, Vision, and Values of the University of San Francisco

Full time

Pay Rate:

To apply, visit

The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit


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