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Job ID: 173430

Program Manager, Partnership Programs (4169U) 27397
University of California, Berkeley

Date Posted Nov. 29, 2021
Title Program Manager, Partnership Programs (4169U) 27397
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Public Relations/Marketing
    Academic Affairs

Program Manager, Partnership Programs (4169U) 27397

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley Extension, the continuing education division of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UC Berkeley Extension serves the professional and continuing education goals of thousands of people each year. Extension's programs are an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online and international students; and improve the workforce.

Application Review Date

The First Review Date for this job is: December 7, 2021


Manages the implementation of programs created with strategic partner institutions, associations and corporations. Manages the continuous improvement of programs, from academic staffing to program logistics, and student support. Uses advanced technical expertise, accredited and / or certification public educational program concepts and organizational objectives to resolve complex public education program issues and needs assessment initiatives. Works on most complex public education program issues, where analysis of situations requires an in-depth evaluation and understanding of organizational strategies and business objectives. Exercises judgment in selecting methods and techniques for delivering courses, presentations and development of programs. Exercises judgment in selecting methods and techniques for course and instructional improvement.
  • Recruits, selects, orients, evaluates and supervises qualified accredited and / or certificate instructors. Works with program directors to identify potential instructors; coordinates instructor interviews and materials required for academic approval and instructor hiring and onboarding. Manages the academic implementation of cohort programs, including managing instructors and coordinating with administrative staff.
  • Evaluates and adjusts course curriculum through student evaluations and levels of interest shown. Reviews course evaluations, shares and interprets data, and works with staff to implement course scheduling each semester. Collaborates closely with all public program directors and program managers to ensure implementation of quality and administration processes across programs.
  • Develops, prepares and reconciles budget for program(s). Manages creation and reporting of budgets across portfolio of programs and courses. Provides recommendations to Director for budget optimization.
  • Gathers and analyzes data on the effectiveness of partner program promotion, design and delivery, as well as student earning outcomes and overall satisfaction. Establishes evaluation criteria for measuring desired results and impact.
  • Manages ongoing partnership relations for recurring programs. In collaboration with established partners, of recurring cohort programs and adjusts existing courses and curriculum in an accredited and / or certified public education environment.
  • Manages the execution of partner programs and coordinates with support services to optimize program planning and delivery. Collaborates with Admissions Services, Student Services, Global Outreach, Marketing and Career Services to optimize program planning and execution, and provide student support through advising and optimization of student communication and information sharing.
  • Under the guidance of Director, evaluates prospective program partnerships to assess the operational feasibility of the requested cohort programs, as well as the potential for a long-term engagement.
  • Uses considerable discretion to determine methods and procedures for current and new course offering and topics. Develops processes to report on course and program performance to create reports to Director for continuous improvement of course structure. Works with program managers, directors and instructors to secure academic approval for courses submitted to COCI (Committee of Courses on Instruction), proactively and independently tracking, troubleshooting, and resolving issues as needed.
  • Manages development and implementation of extracurricular activities and events for cohort programs, such as welcome orientation for new students and graduation.

Required Qualifications
  • Advanced analytical, problem solving, interpersonal, communication and presentation skills.
  • Ability to multi-task with demanding timeframes.
  • Thorough knowledge of concepts, principles, and procedures of building and maintaining effective relations with internal and external, national and international constituencies.
  • Advanced intercultural communication skills to effectively manage relations with staff, agents and representatives of institutional or corporate partners.
  • Skill in using business software systems in the completion of work assignments (i.e., Word, Excel, Access, PowerPoint).
  • Ability to gain thorough knowledge of the organization's policies and procedures; advanced knowledge of functional area and understands how work impacts other areas of public educational programs.
  • Thorough knowledge of concepts, principles, and procedures of building and maintaining effective relations with internal and external, national and international constituencies.
  • Bachelor's degree in related area and/or equivalent experience/training.
  • Continuing education in related field.

Preferred Qualifications
  • Advanced knowledge of accredited and / or certificate program instruction and delivery methodologies, the organization, market and business strategies.
  • Master's degree or higher in related area.

Salary & Benefits

Salary is commensurate with experience. For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a two year, full-time, 40-hours per week, contract position.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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