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Job ID: 228959

Assistant Manager, Registrar's Office
Singapore Institute of Technology

Date Posted Jan. 17, 2024
Title Assistant Manager, Registrar's Office
University Singapore Institute of Technology
Singapore, Singapore
Department Registrar's Office
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Enrollment Management/Registrar

Assistant Manager, Registrar's Office

Job no: 498598
Department: Registrar's Office
Contract type: Contract
Apply now

The Assistant Manager will play an integral role in assisting and managing key administrative matters such as credits transfer and exemptions, candidature, module registrations, tuition fee-related issues and appeals for our learners from various pathways. This role will report to Assistant/Deputy Director (Registrar’s Office) and will work closely with internal and external stakeholders.

Key Responsibilities

  • Assist in managing credits transfer and exemptions, candidature, module registration, and tuition fee/grant-related matters, as well as reviewing related academic policies periodically.
  • Collaborate with Polytechnics and Partner Universities for advanced standing exercises.
  • Liaise and work with Partner Universities for module enrolment number/ enrolment credit related matters.
  • Improve related work processes continuously, including user acceptance testing for system related enhancements, and updating Standard Operating Procedures (SOPs), workflows, and user guides as needed.
  • Assist in managing and resolving appeal cases within required timeline.
  • Manage related enquiries and communication with all internal and external stakeholders, including our overseas universities partners and learners.
  • Support university events and any other administrative matters/projects as assigned.

Job Requirements

  • A recognised Diploma/Degree in any discipline
  • At least 3 years of relevant work experience
  • Excellent communication skills with a strong command of written English
  • An excellent team player
  • Growth mindset and being meticulous
  • Proficient in Microsoft Office (Excel, Powerpoint, Word)

Apply now
Advertised: Singapore Standard Time
Applications close: Singapore Standard Time


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