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Job ID: 172609

Assistant Director, Academic Process Improvements
Stevens Institute of Technology

Date Posted Nov. 16, 2021
Title Assistant Director, Academic Process Improvements
University Stevens Institute of Technology
Hoboken, NJ, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Computing/Informational Services
    Administration - General

Job Description

*Assistant Director, Academic Process Improvements *
Reports to Director, Strategic Initiatives and Planning

The Assistant Director, Academic Process Improvements role will report to the Director, Strategic Initiatives ad Planning in the Office of the Provost. This individual, along with their team, will have responsibility for the project evaluation and planning, implementation, business and operations analysis and re-engineering, and on-going support and upgrades of the technology systems and operational processes within the Division of Academic Affairs at Stevens Institute of Technology. This individual will collaborate closely with the client – the functional lead teams within the Division of Academic Affairs, the Divisions of Information Technology, and other units on campus as appropriate.

Responsibilities include, but are not limited to:

  • Performing analyses to identify functional and operational requirements as it relates to current business processes
  • Identifying issues and opportunities as they relate to the planning, integration, management, and interoperability of administrative systems
  • Analyzing user requirements and procedures to support automated processing and to improve existing business flows
  • Supporting studies and analyses pertaining to the development of new processes to meet current and projected needs of the university
  • Documenting processes and procedures, utilizing both process diagrams and flow charts, as well as user-oriented diagrams
  • Creating and documenting data specifications to assist with data cleansing, validation, migration, and warehousing efforts
  • Contributing to the definition of changes in methodologies, system functionalities, reporting capabilities, and practices and organization that would improve the operations
  • Working with users, other IT staff members, and vendors to coordinate and schedule application changes; develop impact statements of proposed application system changes
  • Creating, executing, and managing project work plans, identifying timelines, and leading cross functional teams to complete mission objectives by conducting project team meetings to coordinate initiatives, where applicable
  • Developing and supporting functional test procedures for systems implementations and upgrades
  • Other responsibilities as assigned.


  • Bachelor’s degree with a major in Business Technology, Computer Science, Information Systems or other major directly related to the responsibilities of the position required
  • Minimum of 5+ years of prior experience in higher education strongly preferred, with strong understanding of higher education systems and business processes preferred
  • Passion for improving workflows and looking for efficiencies in business processes
  • Preferred experience with systems implementations and business and functional requirement documentations
  • Ability to recognize and implement new opportunities for optimal system utilization and operational efficiencies
  • Excellent interpersonal, written and oral communication skills and the ability to communicate effectively with both highly technical and non-technical audiences
  • Strong self-initiation and the ability to work independently when necessary, while simultaneously being a strong team player and highly collaborative
  • Strong organizational, prioritization and time management skills
  • Demonstrated strong analytical, systems thinking and problem-solving skills
  • Ability to flourish in a highly dynamic and fast-paced environment with multiple priorities.

Grade 7

Academic Event Management

General Submission Guidelines:
In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

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Contact Information

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