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Job ID: 159796

Assistant University Registrar
American International University, Kuwait

Date Posted Jun. 1, 2021
Title Assistant University Registrar
University American International University, Kuwait
Kuwait City, Kuwait
Department University Administration
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Enrollment Management/Registrar

Assistant University Registrar
American International University – Kuwait City

Classification: Senior Leadership
Reports to: Registrar

Job Purpose:
Serve as a senior member of the Division of Enrollment & Student Life; incumbent serves in the department of official record keeping of the institution and manages the programs and systems, policies, and procedures related to the institutional catalog: registration, student records, and retention. In conjunction with the Registrar, supervises all activities related to records retention and disposal, enrollment verifications, student database management, graduation processes, and transfer evaluations.

1. In conjunction with the Registrar, provide leadership and administrative support by coordinating, implementing, and evaluating the registration services functions including registration processes, security access to the student information system, student records, transfer and evaluation processes, course scheduling, institutional calendar development, and maintenance
2. Prepare accurate enrollment and statistical reports as required
3. In conjunction with Academic Affairs and Marketing & Communications manage the production of the University catalog
4. Coordinate class schedules with room assignments for optimum use of buildings and equipment
5. Supervise the coordination, evaluation, and certification of all graduation applications, while overseeing the complete graduation process to include assisting the Vice President of Academic Affairs office with all elements of the Graduation rehearsal, ceremony, and diplomas
6. Responsible for collecting, recording, maintaining, and reporting of student records within standard privacy guidelines, e.g., grades, registration data, transcripts, mid-term verification, student engagement eligibility, and other associated audits
7. Analyzes statistical data on registration for administrative use in formulating policies; problem-solve through research, analysis and recommend a resolution of student disputes as they relate to records and registration
8. Collaborate with Academic Affairs, Student Life, and IT to facilitate services to students
9. Identify and implement back-up mechanisms for records and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades, and working special events
10. Issue all official and unofficial transcripts, prepare all diplomas in consultation with the VPAA
11. Serve as a resource and support for departments as it relates to student records and retention, curriculum, and catalog issues
12. Oversee the production of ID cards for students
13. Select, train, lead and evaluate staff; establish and monitor employee performance objectives; prepare and present employee performance reviews; provide or coordinate staff development
14. Oversee and implement the institutional Information System as it relates to student operations
15. Manage departmental budget accurately; including forecasting funds required for staffing, equipment, materials, and supplies; monitor department expenditures
16. Work collaboratively with the Department of Marketing & Communications in the creation and delivery of messages related to student registration processes and records
17. Develop and maintain policy and procedure manuals related to departmental programs and services
18. Assist students in addressing academic issues as related to student records
19. Serve on a variety of committees and task forces
20. Keep abreast of developments in higher education fields related to assigned functions
21. Other duties as assigned

1. Must possess skills to be able to explain and demonstrate the essential functions of the position; demonstrated knowledge and experiences within all facets of the Registrar’s operations
2. Ability to communicate ideas and information clearly and effectively at all levels within the University in English; must possess effective presentation skills
3. Ability to negotiate and reach mutual points of understanding among peers and colleagues
4. Demonstrated knowledge and competence as it relates to student records and records retention
5. Demonstrated competency and experiences in the application, implementation, and delivery of technology in Records, Transcripts, and Registration Services
6. Demonstrated proficiency in the use of standard software applications
7. Demonstrable high ethical standards especially as it relates to the implementation of the catalog and student records
8. Ability to meet deadlines and handle multiple complex projects
9. Demonstrated ability to use sound judgment in decision-making, problem-solving, organizational, and time management skills
10. Must be capable of maintaining the confidentiality of work-related information and materials.
11. Demonstrated ability to plan, prioritize, and problem-solve in a fast-paced work environment
12. Demonstrated ability to work effectively with a diverse group of professionals, students, and constituents
13. Ability to lead, inspire, supervise, and evaluate team members in an effort to meet institution and department goals and objectives.
14. Ability to work occasional evening and weekends

Experience and Education:

1. Bachelor’s degree required; Master’s degree preferred in Higher Education Administration/ Student Personnel or related field
2. Bilingual English and Arabic strongly preferred
3. 5 years experiences in higher education environment preferred; at least 3 years working in Registrar’s office with increasingly complex roles
4. Experience in the application and implementation of technology related to student information systems; experience with Banner preferred
5. Experience in the development, management, and oversight of departmental budgets
6. Experience with research, analysis, and use of data in higher education or Student Life.

About American International University:
AIU is a new institution of higher education in Kuwait with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the College serves the intellectual, cultural, and personal growth of all members of its community. AIU’s offers degree programs in Engineering, Architecture, and Design, and Business Administration where the language of instruction is English.

For more information about AIU visit:
How to apply:
To apply for this position, please visit the Job Opportunities section of our webpage and submit your resume and cover letter:

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

  • Human Resources
    University Administration
    American International University, Kuwait
    Saad Al Abdullah - East of Naseem Block 3
    Kuwait City
  • +96522262500


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