Assistant Director of Student Services (4575U) - 36751
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles
, our Principles of Community
, and our Strategic Plan.
The Graduate School of Journalism at UC Berkeley is widely regarded as one of the top journalism programs in the United States. The School offers a two-year Masters of Journalism degree to an enrollment of about 120 students at a time plus a summer journalism minor (in the process of expanding to an academic year minor) currently serving another 300 undergraduates. The school's emphasis is on mastering a wide variety of communication techniques while learning the highest standards of responsible and enterprising journalism. There are 13 senate and adjunct faculty members in the School and over 20 working journalists who serve as lecturers. The School employs approximately 22 career staff members that manage the academic functions of the School as well as ancillary revenue-generating programs.
Application Review Date
The First Review Date for this job is: 06/22/2022.
- Advises faculty and students on school and university policies and procedures for the Master of Journalism degree and the undergraduate Journalism minor; collaborates closely with Head Graduate Adviser on special approvals and exceptions; reviews students' progress and advises students and faculty on requirements for degree and program completion; identifies students with progression problems and recommends interventions; conducts graduation checks and verifies masters project degree completion according to Graduate Division policies.
Department Scheduler/Enrollment Manager:
- Manages and maintains the official schedule of courses in SIS; oversees the enrollment process, waitlist management, enrollment limits, etc. Responsible for the scheduling of courses, works with faculty to determine times, room assignments, etc.; utilizing extensive knowledge of course content, facilitates new course approval and curriculum revisions through interaction with COCI and other campus offices as needed. Works directly with faculty on course development. participates on school Curriculum Committee. distributes and collects student evaluations; works directly with Registrar's Office to solve problems, advise faculty on grading process. Coordinates Earth Journalism & travel courses special application processing.
- Processes student fellowships, grants, scholarships, and other awards; issue Academic Student Employee appointment letters; manages the travel grant and Clementine application process; approves/prepares awards in SIS; manages summer minor grants; advises students on FAFSA completion; troubleshoots financial and billing problems; counsels students on obtaining residency.
Recruitment and Admissions:
- Participate in outreach programs for graduate and undergraduate programs; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps review and rank applicants for admissions; arranges student recruitment visits.
- Plans and implements complex, high-visibility student events, including lead responsibility for all non-technical event logistics related to commencement; coordination of the majority of school-wide student-facing events such as platform information sessions, class meetings, spring visits, tabling, first year lunches, affinity group events and other celebrations and gatherings. Handles all business and procurement needs for student events.
Student Enrichment Planning:
- Plans, designs, and provides workshops for students, coordinates the student leadership committee (TLC), collaborates with student affinity groups, liaison with campus counseling and psychological services (CAPS), coordinates and assigns second year students as mentor to first year students through J-Siblings program.
- Interprets school and university policies and advises students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination. Escalates highly sensitive issues to the Executive Director for Student Services and her supervisor. Enters Students of Concert Reports.
- Key collaborator on student orientation; handles all event logistics; coordinates involvement of others; responsible for adhering to budget limitations for the event.
International Student Support:
- Provides advice and assistance to students and scholars regarding complex U.S. visa and immigration procedures, compliance issues, and employment eligibility /authorization. Coordinates and implements programs and workshops to support and retain international students/scholars. Makes referrals to off campus and community resources.
- Maintains strong relations with Journalism alumni and coordinates their continued engagement in school events and opportunities including their involvement in admissions application review.
- Supervises two undergraduate student employees.
- Bachelor's degree in related area and/or equivalent experience/training. Knowledge of and/or ability to learn University-specific computer application programs. Knowledge of and/or ability to learn University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Solid verbal and written communication skills. Interpersonal skills. Multicultural competencies; ability to work with diverse populations. Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars. Ability in problem identification and reasoning; ability to develop original ideas to solve problems. Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Technical skills - Knowledge and experience and/or ability to learn Campus Solutions or other course management systems, Canvas, Google Suite, etc.
- Working knowledge of advising and counseling techniques.
Salary & Benefits
This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly and eligible for full UC Benefits. Annual salary is commensurate with experience within the range of $51,700.00 - $74,700.00.
For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
How to Apply
Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=36751&PostingSeq=1