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Job ID: 199293

Senior Associate Director for Residential Facilities
University at Buffalo, The State University of New York

Date Posted Nov. 14, 2022
Title Senior Associate Director for Residential Facilities
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Campus Living Housing Services
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Residential Life

Position Summary

Campus Living is accepting applications for the Senior Associate Director for Residential Facilities (FPMO – Facilities Planning and Management Officer). In this role, you will lead a dynamic and diverse team that seeks to provide safe, attractive, and well-functioning facilities. You will direct the operation and maintenance of the residential physical plant, encompassing more than 2 million square feet of space over two campuses. The University at Buffalo annually houses just under 8,000 undergraduate and graduate students in 13 residence halls and 5 apartment complexes.

As a senior leader, the functional areas of responsibility within the housing team include building maintenance, capital planning, custodial services, emergency planning and contractor engagement and management. You are responsible for setting employee and/or group goals, workforce planning, and assessment. You will be expected to employ a variety of leadership strategies and interact consistently with housing management and staff, contractors, vendors, students, and parents. In this role, you will provide leadership for and supervision of approximately 5-7 direct reports staff, including Associate/Assistant Directors and Managers for operations and maintenance, custodial and maintenance, and capital planning. You will oversee an annual operating budget in excess of $18m and an annual capital budget of $40m (average).
Your responsibilities include:
    • Monitor quality of services provided through housing facilities management staff and contractors, focusing on safety, student learning, inclusion, sustainability, and customer satisfaction.
    • Develop, plan, implement and oversee long-term capital improvements, renovations, and new construction in support of the housing master plan.
    • Develop and oversee the implementation of policies and procedures related to the housing facilities management organization.
    • Direct administration of housing facilities budgets, including development, monitoring, and reporting.
    • Conduct research, benchmarking, and best practice analysis projects on various facilities-related topics.


Our team recognizes the advantages diverse perspectives and backgrounds brings to the workforce. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

About Student Life
As a member of Student Life, you will join service professionals, all driven by one shared set of values designed to help ensure students’ well-being, create a safe and supportive environment, and promote student success. In Student Life, growth is a shared passion. We aim for excellence, thinking big and going bold. We pursue our goals tenaciously while stewarding the student experience. We build communities and advance diversity in all forms. We encourage discovery and celebrate success.

Outstanding Benefits
Working at UB offers world-class benefits that exceed salary alone. There are personal rewards such as health and retirement plans, training opportunities and access to recreational resources. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. We focus on creating and sustaining a healthy mix of work, personal life, and academic pursuits to support work-life effectiveness.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

  • Bachelor’s degree is required.
  • A minimum of five years of progressive experience in facilities management, supervision, and administration in a medium to large complex organization.
  • A comprehensive understanding of building systems and mechanical equipment with respect to the engineering design and operation.
  • Demonstrated ability, or very strong potential to successfully integrate facilities management with the goals of a collegiate residential and educational environment intended to build community.
  • The ability to interact appropriately with a wide variety of constituents with diverse backgrounds and demonstrate cultural competence.
  • Strong experience in performance management and budget administration.
  • Candidate must also possess strong public speaking and presentation skills and have experience conducting assessment (benchmarking, KPIs, best practices, industry standards).

Preferred Qualifications

  • A degree from an accredited institution in construction management, facilities management, engineering, architecture, or related field.
  • Experience in higher education.
  • Designation or Certification as a Real Property Administrator, Facilities Maintenance Administrator, or System Maintenance Administrator
  • Certification as a NYS Building Inspector
  • Experience with working in a unionized environment.
  • More than five years of progressive experience in facilities management, supervision, and administration in a medium to large complex organization.

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