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Job ID: 167971

Assistant Director, Pre-collegiate Outreach Programs & Admissions
Worcester Polytechnic Institute


Date Posted Sep. 23, 2021
Title Assistant Director, Pre-collegiate Outreach Programs & Admissions
University Worcester Polytechnic Institute
Worcester, MA, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Associate/Assistant Director
  • Admissions/Financial Aid
 
 



JOB TITLE
Assistant Director, Pre-collegiate Outreach Programs & Admissions

LOCATION
Worcester

DEPARTMENT NAME
Pre-Collegiate Outreach

DIVISION NAME
Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY
The Offices of Pre-collegiate Outreach and Undergraduate Admissions are seeking a creative, self-directed, organized, and personable individual to join our teams as an Assistant Director. The Assistant Director should be committed to supporting diverse K-12 students on their pathway into science, mathematics, engineering, and/or technology (STEM).

This position is a hybrid role of 80% in Pre-collegiate Outreach Programs and 20% in Undergraduate Admissions, with flexibility depending on the needs of the departments. Responsibilities with Pre-collegiate Outreach Programs include marketing and promotional efforts, written communication for students and families, coordinating student staff and programming, and manage logistics for summer programs. Responsibilities in Undergraduate Admissions includes recruiting students, reading applications, advising prospective and admitted students, and supporting events. The assistant director will have an opportunity to experience many aspects of higher education, as well as collaborating with many campus partners.

JOB DESCRIPTION

  • Support the office mission of providing high-quality STEM programming to K-12 youth and their families, with an emphasis on broadening access.
  • Ensure coordination of sensitive and urgent items requiring the attention/review of the associate directors and/or director.
  • Assist in providing support and staffing for the daily operation of all academic year and summer offerings.
  • Manage communications for academic year and summer programs to promote outreach opportunities, provide information and reminders to families, collect missing item and outstanding payment, and as needed topics.
  • With the associate director, partner with the Office of Marketing & Communications to advertise summer programs through printed pieces, digital advertising, logos and branding, list buys, and t-shirts and swag.
  • Responsible for marketing and promotional efforts including, but not limited to program flyers, social media, monthly newsletters, website layout and updates, photo campaigns, pre-college fairs, informational sessions, and other external promotional avenues.
  • Manage the creation and design of all Canvas sites on our learning management platform.
  • Manage the technology needs for academic year and summer programs, including collaboration with campus offices for software needs, participant account setup, office webinars and recordings, and office owned laptops and tablets.
  • Design, distribute, collect, and summarize survey feedback for continual process improvement.
  • Manage two academic year programs, BOOST and Girls Who Code.
  • Manage the logistics of the summer staff hiring for graduate and undergraduate students, which includes recruitment, applications, interviews, hiring, and onboarding.
  • Supports summer participant experiences, undergraduate and graduate student staff, and programming and activities. Assist day programs with drop-off, pick-up, lunch, participant behavior, parent/guardian concerns, and undergraduate staff support working in conjunction with the program manager.
  • Shares on-call responsibilities for emergency and non-emergency situation during summer programs for the student staff, participants, and their families which requires strong knowledge of program policies and ability to make sound judgements that reflect our policies when working with minors.
  • Provide courteous customer service to internal and external constituencies including families, industry partners, and on-campus service providers.
  • Ensure coordination of sensitive and urgent items requiring the attention/review of the associate directors and/or director.
  • Support the TouchTomorrow STEM Festival.
  • Represent WPI on-campus and off-campus during travel for the institution, professional conferences, and related events.
  • Attend evening and weekend programs (outside of business hours) to support outreach programs, undergraduate student, and institutional events.
  • Perform other duties as assigned.


Responsibilities specifically related to Undergraduate Admissions:
  • Attend and participate in regular staff meetings, open houses, and admitted student days.
  • Review and evaluate undergraduate admissions applications based on a holistic approach.
  • Advise prospective students, parents/guardians, and school counselors.
  • Travel for recruitment which may include staffing college fairs and visiting high schools.


Requirements:
  • Bachelor's degree and 2-4 years professional experience required. Master's degree preferred.
  • Experience working with K-12 student populations strongly preferred.
  • Experience with Salesforce, Marketing Cloud, Active Networks, Canvas and/or Microsoft Office products (excel, word, mail merges, etc), and willingness to learn other computer systems is a plus.
  • Excellent organizational skills, attention to detail, time management skills, and interpersonal communication skills with strong verbal and written skills.
  • Ability to work well under pressure, meet deadlines, and prioritize work.
  • This individual needs to be a self-starter who can work independently and collaborate with others as part of a successful team.
  • Must be customer service focused with exceptional diplomatic skills.
  • Flexibility with schedule to cover evening and weekend programs.
  • Bilingual skills desirable.


Applicants must have demonstrated experience working in and fostering a diverse and inclusive workplace and/or commitment to do so as an employee at WPI.

WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity, and inclusion.

Please include a cover letter to be considered for this position.

FLSA STATUS
United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit: https://wpi.wd5.myworkdayjobs.com/en-US/WPI_External_Career_Site/job/Worcester/Assistant-Director--Pre-collegiate-Outreach-Programs---Admissions_R0001549

About WPI

WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI

WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.

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