The Deputy EAD reports to the Executive Associate Dean (EAD) of University College (UC) and manages school-wide, day-to-day operational functions and services and is a key member of UC’s Senior Leadership Team. The Deputy EAD will serve in both a consultative and operational role and will be responsible for the development and execution of projects/strategies/programs that will help to more effectively manage and run UC and its programs as well as assist in overseeing day-to-day operations, including providing strategic advice to the EAD and standing-in for the EAD where necessary.
Responsibilities will include but will not be limited to:
School-wide Information Management, Analysis, and Security (collecting, collating, and analyzing data of every sort; operationalizing the development and management of reporting displaying this information for various stakeholders)
Budget Development, Capital Planning, Financial Reporting, Financial Approvals and Transactional Oversight (developing and implementing all budgets, chart of accounts and transaction monitoring, preparation of forecasts and performance reports, etc.)
Strategic Planning (supporting the strategic planning process through the procurement and review of market research, the development of business cases, and the project management of idea implementation)
Systems Support (learning and supporting the use and management of Slate, Hubspot, D1, Drupal, and other critical business systems in collaboration with Tufts Technology Services or relevant offices)
Facilities & Space Management (identifying and resolving ID card, access, space needs, and issues both for UC staff and programs, maintaining UC’s space use inventory, coordinating construction projects)
Faculty and Staff Supervision and Administrative Support (day-to-day project management of UC staff, time and hours management, communications coordination, helps set strategic agendas for staff meetings)
School-based Human Resource-related activities (managing positions, merit increase process, payroll, timekeeping, school orientation and onboarding, professional development and career laddering plans, school-based recognition and development programs)
Procurement and Contracts (overseeing, inventorying, developing/managing contracts and policies for physical assets and professional services like Copiers, Printers, Telecom, ResLife, Dining, Dorms, Buses)
Events Coordination and Support (implementing school-wide staff meetings, annual Founder’s Day and Summer End Celebration, etc.)
Business Continuity Plan (managing a school-specific plan in consultation with relevant Tufts offices, including emergency response).
The Deputy EAD also:
Serves as the operations liaison with Budget Center, Purchasing, Finance, Research, Tufts Technology Services (TTS), Tufts Support Services (TSS), Tufts Human Resources, Tufts Operations, Conference & Events Services, Public Safety, and other central or shared services divisions as appropriate
Represents the school to other Tufts schools or divisions and serves on University committees and task forces as appropriate
Builds and maintains relationships with peers inside and outside the organization to ensure strong cross-group collaboration
Participates in the development of strategic plans and school-wide administrative objectives
Works to continuously improve operational processes and internal controls to enhance efficiency, services to faculty and students, and cost savings; nurture an administrative environment that is collaborative and focused on creating the best possible atmosphere for learning and working
The Deputy EAD will:
Use data and analytical assessments to develop business strategies and monitor outcomes, including providing regular reporting on programs and initiatives
Help drive process improvement throughout UC, working with stakeholders and using analytics, data and, input from stakeholders
Supervise administrative support staff and others in function-specific roles, as needed
Manage the development of special reports and presentations
Engage with the rest of the school as a team player, ready to help where needed, problem solve, and work towards the greater good of the University as a whole.
Get things done, have an all-hands-on-deck mentality, and be comfortable having clear performance targets and being measured against them on a regular basis.
7 to 10 years of analytical and financial administrative experience.
Bachelor’s Degree in a relevant field.
Excellent skills and demonstrated advanced experience in
Data and financial/budget analysis, planning, reporting, synthesis, and management
Critical thinking and data-driven recommendations
Organizational and interpersonal communication (oral and written)
Business case development
Ability to handle multiple projects, priorities, and issues with sensitivity in a fast-paced environment.
Experience working as an individual contributor with the ability to execute the day-to-day, while working collaboratively across the school and larger university.
Comfort with undefined hours, sprint periods, and being on-call for emergency operating issues.
Tact, discretion, and ability to maintain confidentiality.
Results-oriented mindset and willingness to learn and be hands-on / in-the-weeds in managing activities.
Sense of humor, a positive and collaborative attitude, and a team player mentality.
Prior experience in higher education or a consumer products / product management environment is highly desirable.
Prior experience in consulting or a similarly demanding analytical profession is highly desirable.
Demonstrated understanding of complex structures and the ability to bring a thoughtful, poised, and positive approach to the role is highly desirable.