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Job ID: 181685

Associate Director Student Affairs, Orientation & Student Experience
Tufts University

Date Posted Mar. 17, 2022
Title Associate Director Student Affairs, Orientation & Student Experience
University Tufts University
Medford, MA, United States
Department The Trustees of Tufts College
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Student Affairs


The Division of Student Affairs is responsible for the intellectual, social, and holistic development of Tufts students outside of the classroom and works closely with staff and faculty to create a unique and powerful experience for the entire student body. 

What You'll Do

This position is hybrid, working in person on campus for at least half the work week during the fall and spring semesters while classes are in session, with more flexibility for remote work over the summer and during school breaks. There are periods of time and events in which in-person participation is required, especially during New Student Orientation and Commencement.


The Associate Director of Student Affairs, Orientation & Student Experience, is a professional staff position who directly oversees New Student Orientation and student programming and support. The Associate Director will work directly with stakeholders across the institution in planning and coordinating all aspects of New Student Orientation including transfer students. As a new position at the institution the Associate Director will create a series of programs to enhance the educational experience and the development of lifelong skills, including community building and resilience. The Associate Director will create robust programming for 1st year students to facilitate their transition to college and the Tufts community. In addition, the Associate Director will develop programming for upper-level students tailored to their changing needs. Working across the division, and institution, this position also will create opportunities and programming focused on civic engagement, restorative justice, and anti-racist programming.


The Associate Director will convene the New Student Orientation planning committee and serve as a member of the Pre-Orientation planning committee. The Associate Director will oversee and manage the New Student Orientation budget. The Associate Director will coordinate directly with Admissions for updates on incoming class and plans for Orientation representation during JumboDays. Specific to New Student Orientation, the Associate Director will coordinate hiring, training and serve as the direct supervisor and mentor of 2-3 full-time summer undergraduate student orientation coordinators, as well as a summer graduate intern. The Associate Director will provide ongoing leadership development opportunities during their appointments. In addition, the Associate Director will hire, train, and supervise twelve Orientation Support Staff and serve as an advisor and mentor to other student leaders participating in New Student Orientation.


The Associate Director will also serve as the main contact for all departments and staff involved with Orientation and student experience programming, and create plans for regular communications, information sessions and trainings. The Associate Director will work directly with the Family Engagement Manager to coordinate communication for first-year students and their families. The Associate Director will serve as the liaison to several campus departments involved with planning aspects of New Student Orientation and student experience programming including Academic Affairs, Admissions, Athletics, Campus Life, Communications, Community Relations, Division of Student Diversity and Inclusion, Facilities, Health Services, Residential Life and Learning, SMFA Student Affairs, Student Affairs, Student Services, Tufts Dining.


The Associate Director will establish metrics to assess whether orientation and student experience programming are meeting goals. The Associate Director will then coordinate review and evaluation efforts, and will work directly with Institutional Research on implementing annual New Student Orientation survey, and surveys to upper-level students. The Associate Director will provide follow-up throughout the year regarding survey results to all constituents.

What We're Looking For

Basic Requirements:

  • Knowledge and experience typically acquired by Master’s degree required and at least 3 years of full-time work experience in orientation, new student programming, general student programming, and student activities or a related field.
  • Experience should be in role that directly oversaw or implemented orientation and/or 1st year programs congruent to the job description.

Preferred Qualifications:

  • Strong skillset related to advising and supervising students; excellent interpersonal, organizational skills; understanding of and commitment to issues of college student development; demonstrated leadership, advisory, organization, and management skills.
  • Experience developing or creating programs focused on community building and lifelong skills.


Special Work Schedule Requirements:

Some after-hours evening and weekend required depending on student events schedule.


An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

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