Responsible for the lending operations of the Information Delivery Services (IDS) Unit. Solely responsible for all lending returnables and also coordinates with lending non-returnables. This position coordinates and oversees all aspects of the supply and delivery of Northern Illinois University-owned material to academic, public, and special libraries, as well as other institutions throughout the world. Oversees all billing for damaged and lost NIU Library materials. Assists with the functions of the borrowing operations of the Unit as needed.
1. Reports directly to the Library Operations Associate in Information Delivery Services.
2. Hires, trains, supervises, and evaluates up to one Library Assistant and multiple student employees within the IDS Unit.
3. Works cooperatively within Information Delivery Services and with other University Library staff.
4. Communicates regularly and professionally with the library staff of other institutions.
5. Communicates successfully with patrons to explain NIU billing policies and procedures.
6. Works collaboratively with faculty and staff at NIU.
