Search for University Jobs in Senior Administration

Job ID: 248620

Director, Desktop Infrastructure and Support
Old Dominion University


Apply for this Job »
Date Posted Nov. 11, 2024
Title Director, Desktop Infrastructure and Support
University Old Dominion University
Norfolk, VA, United States
Department INFORMATION TECHNOLOGY SERV-ACAD
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Director/Manager
  • Computing/Informational Services
 
 
The position oversees the desktop fleet for most of ODU. They are responsible for the training, research, operation, strategic planning and implementation of technologies related to endpoints for ODU. They work collaboratively with their team as well as departments across campus to ensure our desktop infrastructure is meeting their needs as well as assist in planning for new and unique needs as they arise. They will now also be responsible for a much larger number of the university desktops and overall strategic direction, research and implementation of endpoint initiatives on behalf of the university.
 
Knowledge, skills and abilities
 
Considerable knowledge of Microsoft computer hardware and software troubleshooting and resolution.
Considerable knowledge of Apple computer hardware and software troubleshooting and resolution.
Considerable knowledge of Active Directory, group policy management, image management, system patching and associated hardware and software with appropriate system practices.
Working knowledge of application support in a Microsoft environment.
Working knowledge of networking in a Microsoft environment.
Working knowledge of a client/server environment.
Demonstrated ability to interact with computer vendors and University community.
Considerable knowledge of customer service techniques to include understanding customer needs and effectively communicating options for problem resolution.
Demonstrated ability to effectively manage time.
Effective written and verbal communications skills.
Demonstrated ability to provide technical and project leadership.
Demonstrated ability to collect and analyze information to generate solutions to technology-related problems
Demonstrated skills to develop and implement plans to achieve organization’s goals
In most cases these knowledge, skills and abilities can be acquired through the completion of a bachelor’s degree in a related field or equivalent experience.
 
 

 
Please reference AcademicKeys.com in your cover letter when
applying for or inquiring about this job announcement.
 
Apply for this Job »
 

Contact Information

 
Please see the job description for contact details
pertaining to this university job announcement.

 

Refer this job to a friend or colleague!


New Search | Previous