Dean of Enrollment Services
Ideal Candidate Statement
Ohlone College is seeking a dynamic and visionary educational leader with a passion for creating access and equity along with a strong commitment to the diverse mission and ideals of the community college, to assume the position of Dean of Enrollment Services.
We are seeking a Dean who can provide excellent leadership guiding the programs within the Enrollment Services Division through various challenges and opportunities that are present within the community college setting. The ideal candidate will be skilled in interpreting and applying the policies regulating admissions, including international admissions, and financial aid. Additionally, this candidate will be a leader in enrollment trends and recruiting. Innovative strategies for breaking down barriers to access are encouraged at Ohlone, including a variety of approaches and the active use of technology. The successful candidate can cultivate an environment that supports enthusiastic interest in student recruitment, admissions, and financial support improvement through ongoing critical thinking about equity, inclusion, and access in the divisions programs and services.
The ideal candidate has outstanding interpersonal and communication skills with the public, students, faculty and staff of varied backgrounds, demonstrates strategic thinking, and exhibits a flexible working style that is adaptable to change. The Dean has an understanding of California community college enrollment management, budgeting, and hiring processes. The candidate will demonstrate ability to navigate the challenges and responsibilities of middle management and will be a contributing member of a highly effective team of college wide Deans and Directors. Ohlone prides itself as a Learning College and continuous professional development is highly valued.
Job Description Summary
Under general direction of the Vice President of Student Services, plans, directs, manages, supervises, oversees, and coordinates the Enrollment Services functions with an emphasis on services related to Admissions, Records, Financial Aid, and Veterans services offered on two sites and via electronic access. The Dean insures the integrity of all policies, procedures, and programs and works to support the college as a whole. The Dean coordinates assigned activities with other district departments, divisions, and outside agencies and provides highly responsible and complex administrative support to the Vice President of Student Services. The Dean works collaboratively with the Dean of Counseling and Student Support Services.
Knowledge Skills and Abilities
Operational and technical knowledge of services, as well as state and federal regulations supporting a comprehensive Admissions and Records and Financial Aid program;
Principles of customer service and public relations;
Policies regarding student admissions, student records, and transcript requirements; Pertinent federal, state, and local laws, codes, and regulations including the California Education Code requirements and federal requirements for student residence, grading, testing, admissions, records, curriculum, program awards, and general education; thorough understanding of the Family Educational Rights and Privacy Act (FERPA);
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs; modern and complex principles and practices of enrollment management, program development, and administration;
Principles and procedures of record keeping and statistical reporting;
Outstanding English composition and language usage; formatting and proofreading techniques; Excellent technological proficiency (knowledge of Colleague preferred);
Procedures of computerized records systems, systems analysis, and computer applications including integrated databases;
Principles of supervision, training, and performance evaluation; advanced principles and practices of budget preparation and administration;
Modern office procedures, methods, and computer equipment.
Skills and Abilities to:
Manage, direct, and coordinate the work of supervisory, technical, and clerical personnel;
Select, supervise, train, and evaluate staff;
Provide administrative and professional leadership and support for enrollment management including database searches and dataflow management;
Recommend and implement goals, objectives, and practices for providing effective and efficient services;
Prepare clear and concise administrative and financial reports; perform complex and detailed tasks with accuracy; prepare and administer large and complex budgets;
Maintain accurate schedules and records; analyze problems, identify alternative solutions, project consequences of proposed action, and implement recommendations in support of goals; research, analyze, and evaluate new service delivery methods, procedures, and techniques;
Interpret and apply federal, state, local, and district policies, procedures, laws, and regulations; be sensitive to, and have an understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college personnel and students;
Communicate clearly and concisely, both orally and in writing;
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work;
Operate modern office equipment including, but not limited to, integrated database systems and general office computer applications.
The following duties are typical of those performed by employees in this job title:
- Develops, direct and provide leadership to student services programs in Admissions, Records, Financial Aid, International Programs and Services, and Veterans Services at the Fremont and Newark locations and online;
- Develops and monitors departmental budgets for assigned programs; prepares annual program plans, and oversees mechanisms for budget controls;
- Works closely with the Vice President of Student Services in the assessment of enrollment trends and strategies that have a direct effect on the College's FTES annual projections;
- Oversees development, coordination, and execution of comprehensive college-wide enrollment management strategic plan and student services master planning efforts related to assigned programs; provides leadership to the program review process for assigned programs and services
- Organizes and supervises the processing of all student record information; coordinate reporting procedures and state requirements; provide verifications for veteran's benefits, military credit, social security, and other areas; coordinates services to students and college personnel and motivates staff to provide high levels of customer service
- Provides leadership, assistance, and monitors the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvement
- Plans, organizes, and schedules registration and awarding cycles in conjunction with Instruction, Student Services, and Information Technology; implements new technologies to improve and automate enrollment functions; advocate for the use of technology to make records accessible and available to students , staff, and faculty and serve as the District's custodian of student records;
- Collaborates with College personnel responsible for marketing, outreach and recruitment;
- Provides leadership in the administration, organization, and development of the International Programs and Services department; develop program objectives policies and procedures; assure consistency of objectives, policies and procedures with those of the College.
- Selects, develops, motivates, and evaluates assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; initiate and implement discipline and termination procedures;
- Manages and participates in the development and implementation of college goals, objectives, policies, and priorities for assigned programs;
- Serves as a member of various College and District committees and task forces; maintains liaison with other college, District, public, and private agencies to assure coordination of activities;
- Serves as a liaison with other college departments, divisions, and outside agencies; have an understanding and an ability to resolve significant and controversial issues as appropriate;
- Participates on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations; maintain current information on changes in State Education Code, Title 5, and pending state and federal legislation;
- Recommends appropriate service and staffing levels;
- Organize and supervise the processing of all student record information; coordinate reporting procedures and state requirements; provide verifications for veteran's benefits, military credit, social security, and other areas;
- Assists in the collection, compilation, and reporting on scheduling data for budgeting, enrollment management, apportionment, program review, and planning;
- Prepares and submits various state reports related to apportionment (320), state management information system ( MIS) requirements, and national clearinghouse ( Financial Aid);
- Recommends and administers policies and procedures;
- Performs other related work as required.
Education and Experience
ILLUSTRATIVE EDUCATION AND EXPERIENCE: A typical way to obtain the above knowledge and skill is a combination of education and experience equivalent to:
Education: Master's degree or equivalent from an accredited college or university with major course work in education, administration, or related field.
Experience: Five years of increasingly responsible experience in Admissions and Records or Financial Aid in an institution of higher education, including three years of administrative and supervisory responsibility. Familiarity with standard student record-keeping procedures, including AACRAO criteria, provisions of FERPA, and other legal issues relating to official academic records or academic history. Working knowledge of the development of curriculum, academic course schedules and catalog, transfer practices, general education, and articulation. Technical knowledge regarding shared databases and student information systems.
PHYSICAL CHARACTERISTICS: The physical abilities involved in the performance of essential duties are:
Environment: Office environment, subject to interruptions; off-campus travel required. May require evenings and weekend work.
Physical Abilities: Dexterity of hands and fingers to operate a computer terminal; ability to exchange information and make professional presentations; sitting for extended periods of time.
$125,777 - $160,530 Annually
Open Until Filled
Ohlone offers a competitive benefits package. Below is a list of some of our offerings:
Medical, dental, vision, life insurance, EAP and LTD.
Ohlone participates in California Public Employees' Retirement System (PERS) and California State Teachers' Retirement System (STRS).
Paid sick leave.
Paid holidays and district-paid floating personal days.
Longevity pay step increases based on years of service.
IRS Section 125 Flexible Medical Spending Plan.
457(b) Deferred Compensation Plan (employee contributes).
403(b) Tax Shelter Annuity Plan (employee contributes).
*Benefits will be prorated for positions less than 100%
Immigration Reform & Control Act of 1986
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal "Immigration Reform & Control Act of 1986."
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a center in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Center is located near Interstate 880 and emphasizes programs in health, environment, and technology.
EEO Statement Summary
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.
If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.
Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal "Immigration Reform & Control Act of 1986." Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.
To apply for the position, please visit: https://employment.ohlone.edu/postings/48108