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Job ID: 147906

Director of Administration & Business Operations - The Fletcher School
Tufts University

Date Posted Oct. 21, 2020
Title Director of Administration & Business Operations - The Fletcher School
University Tufts University
Medford\/Somerville, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Administration - General

Director of Administration & Business Operations – The Fletcher School – (20001605)


The Director of Administration and Business Operations works closely with the Executive Associate Dean (EAD) on the development and implementation of strategies, policies, and procedures and the School’s administrative areas for which s/he holds responsibility. This position is responsible for ensuring school resources – including financial, human capital, and physical – are allocated in a manner consistent with the strategic plans of both the School as well as the institution as a whole. Analysis and reporting are essential to the strategic allocation of resources and will be a function of this position. Works closely as an advisor to the EAD, and acts as his/her designee on matters within the purview of the EAD. Works with faculty and staff in order to develop, implement, and evaluate business plans for traditional (academic program creation) alternative revenue growth. Oversees the financial operations of the school, ensures appropriate internal controls are in place and adherence to generally accepted accounting principles. Will play a role as a member of the Dean(s) senior team when appropriate. Liaises with Human Resources on all staffing and employment matters.

The Director also:

Supervises administrative support staff & allocates faculty support as needed in a balanced and proactive way.
Represent the school to other Tufts schools or divisions and serves on University committees and task forces as appropriate.
The Director will work to continuously improve operational processes and internal controls to enhance efficiency, services to faculty and students, and cost savings; nurture an administrative environment that is collaborative and focused on creating the best possible atmosphere for learning and research.
Build and maintain relationships with peers inside and outside the organization to ensure strong cross-group collaboration.
Assist in managing relationships with key internal and external partners.
Manage the development of special reports and presentations.
Budget Control and Finance: Acts as primary point of contact for University Budget Center on day to day financial operations. Ensures the reliability and integrity of financial information and that appropriate internal controls are in place. Develops reports, evaluates, and makes recommendations on budget performance throughout fiscal year. Develops business plans with input from budget center and program manager that are beneficial to the school and feasible to implement. Works with program managers / budget center representatives to make certain requests are made accurately for needs in a timely manner. Works as primary liaison between school administration and the Office of Stewardship within University Advancement (UA) to advise on the proper use of gifts/endowments; works with program managers and budget center representative to positively utilize carry forward funding.

Oversight of Facilities Management: With the EAD, responsible for current use space planning, capital planning, and oversight of facilities maintenance, renovations and major construction projects. Develops reports to help maximize the effective use of the School’s physical plant. Monitor and oversee the successful completion of annual projects such as classroom renovations. In consultation with budget center representative, recommend changes in the School’s operations and maintenance budget as required. The individual will make recommendations to the EAD and Dean regarding the level of priority for renovations and major construction projects.

Human Capital: Acts as a liaison between Human Resources (HR) on all matters for School. Works with HR Business Partner on matters of discipline, performance management, recruitment, and human capital planning. Works closely with the Academic Dean’s Office in the area of finance – including, but not limited to, working with the Dean and Academic Dean’s Administrator on offer letters, issuing personnel action form (PAF), faculty position planning, managing start-up packages, and assisting with compliance of Collective Bargaining Agreements (if any). Acts as Dean/EAD representative on Office of Equal Opportunity (OEO) matters, including Title IX issues and accommodations. The director also plays a key role in leading the effort to ensure a fair, productive, and motivating environment for all School employees.

Research: Assist on space and finance related issues that involve research. Works with the Academic Dean’s Office and the Director of Research and the Vice Provost (OVPR) and his/her representative(s) on post award issues and audits. Makes certain research awards and terms being pursued are in the best interest of the School and Institution. Manages process of report generation for Dean(s) and senior team can inform further resource allocation. Ensures that the infrastructure and processes in the School are supporting research activity.\


Basic Requirements:

7 to 10 years of administrative experience in higher education or a related field.
Bachelor’s Degree in a relevant field.
Experience with data management, data analysis, financial and budget planning and reporting.
Excellent organizational, interpersonal, oral and written skills.
The ability to handle multiple projects and issues with sensitivity in a fast-paced environment.
Must be able to prioritize competing priorities.
Tact, discretion, and ability to maintain confidentiality.
Results oriented and willing to be hands on managing new activities, including recruiting and building a team.
Must be customer service oriented and solutions oriented.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

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