Reporting to the Chief Information Officer (CIO), a member of the IS Senior Leadership Team, and a member of the Security Management Team, the Director of Infrastructure Services & Security Operations is a hands-on technical/management role. The Director is responsible for managing current and future infrastructure technologies and their development to support university growth, classroom technology, and innovation. This individual will have a diversified background of technical infrastructure experience and skills, demonstrated project management acumen, excellent vendor management skills, plus a superior, service-oriented approach to infrastructure management. This individual will work closely with the IT management team and business units to implement effective solutions aligned with the company’s objectives.
Environment and Responsibility Summary:
Responsible for designing, implementing, and maintaining network, hardware, and systems that support the campus community. Responsibilities include: successful operation of our on-premise data center, connectivity and hardware at our co-location facility at Navisite, disaster recovery, VMWare environment including CISCO Hyperflex environment for VDI. The Director is also responsible for all authentication software and processes, automated on-boarding, Identity Management, including Active Directory and all infrastructure supporting this domain. The Director is the key individual responsible for designing, implementing, and integrating to Bryant’s cloud environments and cloud partners. Bryant’s LMS, and ERP are run in cloud environments. Bryant uses Microsoft Office 365 as its primary office automation and collaboration platform with integration to Google Apps. Microsoft Office 365 Outlook is our mail platform for all faculty, staff, and students.
The Director is also responsible for the design, implementation, and operation of all security operations platforms including; Multi Factor Authentication, VPN’s, SEIM (QRadar), etc. The Director must work closely with the Director of Information Security to ensure that infrastructure security designs, integrations, and operations conform to industry best practices, frameworks, and controls.
The Director will lead and mentor a team of highly technical professionals in executing operational best practices, data analysis, problem management, process development and project management to ensure that all infrastructure systems and services meet the specified service level and service delivery requirements. The Director is required to work across organizational teams with various IT and campus groups towards solutions for the betterment and efficiency of the campus. This is a working manager role; this position must be able to manage staff and work with tools consistent with operational requirements