Search for University Jobs in Senior Administration

Job ID: 194927

Director of the Huskie Academic Support Center (4088)
Northern Illinois University

Date Posted Sep. 19, 2022
Title Director of the Huskie Academic Support Center (4088)
University Northern Illinois University
DeKalb, IL, United States
Department Huskie Academic Support Center
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Teaching & Learning


Huskie Academic Support Center: Our vision is to provide comprehensive, accessible and dynamic academic support to NIU students. It is our mission to:

    • Enhance student success.
    • Partner with the academic colleges.
    • Provide programming in a variety of modalities.


We work toward accomplishing our vision and mission by providing:

  • Comprehensive academic support services in collaboration with campus partners.
  • High-quality academic support that is relevant and attuned to the dynamic needs of NIU students throughout their college journey.
  • Academic skill development and success coaching, both incorporated into academic recovery and success planning and available as on-demand or standalone programming.
  • Support for student success through writing bootcamps, one-on-one and integrated writing support.
  • Integrated course-based tutoring in collaboration with academic departments to increase student success, reduce achievement gaps and meet students where they are.

Position Summary

The Director of the Huskie Academic Support Center (HASC) is responsible for the planning and implementation of academic support programs, initiatives, and resources intended to aid students in achieving their academic goals. The Director oversees the Writing Center, peer tutoring and supplemental instruction (SI) services in the HASC. The Director reports to the Associate Vice Provost for Student Success. The Director of the HASC collaborates with campus learning center partners (e.g., Math Academic Support Center, College of Engineering Tutoring Center), academic colleges, academic advisors, the Director of Navigate (NIU’s advising software system) and the larger campus community to improve student academic performance and persistence

Essential Duties and Responsibilities

    • Supervise and mentor professional staff members, graduate students, and undergraduate students.


  • Provide day-to-day planning and leadership for the HASC.
  • Coordinate a comprehensive tutoring program that caters to various learning environments: walk-in, one-on-one, imbedded and group settings.
  • Organize the delivery of tutoring services to streamline processes and improve student retention and completion.
  • Lead efforts to create personalized and collaborative academic support programs for undergraduate and graduate students.
  • Create and implement initiatives for undergraduate students who are facing academic difficulties and are in probationary academic standing.
  • Prepare and present information to engage students through marketing, enrollment, and retention efforts at NIU.
  • Manage program assessments, collect and analyze data, and evaluate program effectiveness.
  • Guide and support students in developing a clear vision of their goals, connecting their daily activities to their long-term goals, and building skills, including time management, self-advocacy, and study skills
  • Monitor, assess, and report on performance of students, identifying and implementing strategies to improve student progression.
  • Prepare and present informational content on behalf of HASC services, to engage with marketing, enrollment, and retention efforts to university constituents.
  • Collaborate with stakeholders in review and update of student policies and procedures and make recommendations to leadership.
  • Lead short/long range planning for the HASC (related to setting goals, objectives, and activities for the year).
  • Prepare reports for the Associate Vice Provost, including tracking data on the utilization of services in the HASC and corresponding student success outcomes.
  • Utilize and advance use of the early alert system (NAVIGATE) to connect students to resources.
  • Recruit, hire, and orient SI, tutoring, and Writing Center staff; determine compensation, develop work schedules, facilitate internal communication and ongoing training. Troubleshoot problems as they arise. Facilitate teamwork to maximize staff strengths and skills.
  • Work assignments may include nights and/or weekends.

Minimum Required Qualifications (Civil Service)
Specialty Factors (Civil Service)
Preferred Qualifications (Civil Service)

Minimum Required Qualifications (SPS)

    • Master’s degree.


  • Seven years of experience with tutoring services and/or supplemental instruction.
  • Experience teaching in a post-secondary education setting.
  • Experience creating academic support content and curriculum in a post-secondary education setting.

Additional Requirements (SPS)
Preferred Qualifications (SPS)

    • Doctoral degree.


  • Supplemental Instruction Certification.
  • Experience interacting with college-level faculty and undergraduate students.
  • Experience working in diverse communities and supporting the success of students and staff from racial, ethnic, and gender backgrounds

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

Please see the job description for contact details
pertaining to this university job announcement.


Refer this job to a friend or colleague!

New Search | Previous