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The Assistant Manager/Senior Assistant Manager is responsible for student conduct and grievance matters and assists in the review and implementation of related policies and procedures. Successful candidate will report to Assistant/Deputy Director (Registrar’s Office) and will be working closely with senior management.

Key Responsibilities

• Manage student conduct and grievance matters, including the provision of secretariat and administrative support to the Board of Discipline and Board of Appeal (Student Discipline) 


• Assist in reviewing and refining policies, guidelines and procedures relating to student conduct 


• Assist in interviews, documentation and reporting of student misconduct and grievance cases 


• Provide guidance to academic staff and liaise with related divisions and external law enforcement authorities on student misconduct matters  


• Conduct briefings to faculty members and students on student conduct and discipline 


• Support in division’s administrative matters and projects as assigned 

Job Requirements

• A recognised degree 


• Experience in handling student conduct and grievance matters 


• Experience in student development, counselling or discipline is advantageous 


• Good written and verbal communication skills. 


• Proficient in Microsoft Office applications  


• Detail-oriented and meticulous